BRITISH AIRWAYS LAUNCHES ‘BOOK WITH CONFIDENCE’ CUSTOMER POLICY

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British Airways is leading the way as the first UK airline to waive its change fee, giving customers the flexibility to delay travel that is booked during the next two weeks.

The policy will be available for new bookings made between Tuesday 3 March 2020 and Monday 16 March 2020.  As some customers are facing uncertainty when booking travel at the moment, the airline has introduced the policy to give its customers more confidence, across any of its routes.

Andrew Brem, British Airways’ Chief Commercial Officer said: “As some customers may choose to change or delay their travel plans at the moment, it’s important we offer them greater flexibility.  By waiving our change fee our customers can have the added confidence to book a trip with British Airways that suits them.”

The ‘book with confidence’ policy covers all British Airways routes with changes available right up to departure.  Any fare difference due to a date change will still apply.


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Love Belfast is Belfast and Northern Ireland’s digital home for what’s on, food and drink, sport, theatre, business and city life, with a Things to Do guide to attractions and days out across Northern Ireland. We’ve been publishing since 2012. Every story is written and edited by the people who own and run Love Belfast and published under one byline. Love Belfast has been a finalist in the Digital DNA Awards (Tourism), UK Blog of the Year, the UTV Business Eye Awards and the Eastside Awards, and our social channels get over 15 million social views per month. Contact: lovebelfastcity@gmail.com.
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