FREQUENTLY ASKED QUESTIONS
Q: Where can I buy tickets for Ed Sheeran’s Irish tour?
A: Tickets can be purchased from Saturday, 8th of July at 9am through www.ticketmaster.ie or from Ticketmaster outlets nationwide. Please find listing of Ticketmaster outlets attached.
Q: Can you only buy tickets with a credit card?
A: Tickets may be purchased without a credit card by going to your local Ticketmaster outlet.
Q: How many tickets can I buy?
A: There is a limit of 4 per order/transaction
**please note: People are asked to purchase tickets for their own use and attendance to this event. **
Q: What are the age restrictions?
A: Under 18s must be accompanied by an adult of 18+. We advise parents with small children to purchase seated tickets where possible.
Q: Will there be seating at all venues?
A: There will be seating available for Pearse Stadium, Galway, Phoenix Park, Dublin and Pairc Uí Chaoimh, Cork. There will be no seating available for Boucher Playing Fields, Belfast.
Q: What if we wish to attend as a group/family larger than 4 people?
A: A separate transaction will need to be made with another credit card.
Q: What do I do if my parent buys me a ticket on their card and they do not wish to attend the show?
A: Please purchase tickets in the cardholder’s name and on the day of the show please provide the attending party with the credit card, or a photocopy/photo of the card used at the time of booking. You will also need to bring along a valid ID to reflect family name.
Q: How can I purchase wheelchair/accessible seating tickets?
A: Wheelchair/accessible seating tickets will be available for all 4 venues, to purchase tickets for these areas please call Ticketmaster on:
0818 903 001 (Republic of Ireland)
03333219996 (From UK or Northern Ireland)
00353 818 903 001 (International)
Q: What are the entry requirements?
A: For tickets purchased online: To gain access to the concert you are required to bring your tickets along with the purchasing credit card or a photo/photocopy of the credit card and a valid form of ID to reflect family name.
For tickets purchased in outlets: Whether you have paid by cash or credit card your name will be printed on your tickets and you will be required to bring valid ID, or a photocopy, to gain access to the show.
Q: When will we receive our tickets?
A: For tickets purchased online: please note that there are no E-tickets and there are no “print-at-home” tickets. There will be physical printed tickets sent out in the weeks prior to the show. Please be aware that you will not receive your tickets until the Spring of 2018.
For tickets purchased in outlets: Tickets will be printed at time of purchase. When you pay by cash or credit card please note that your name will be printed on your tickets and you will be required to bring valid ID, or a photocopy, to gain access to the show.
USEFUL TIPS PRIOR TO TICKETS GOING ON-SALE
- Only tickets purchased from Ticketmaster, the official ticket vendor, are valid.
- Your ticket will immediately become invalid if resold or offered for resale.
- Tickets are strictly non-transferable.
- Don’t trust search engines as they often lead you towards secondary ticketing websites.
- Get organised in advance of purchasing online by registering and creating an account withwww.ticketmaster.ie
- Please don’t panic. As with most high demand shows you may be placed in a queue, please refrain from refreshing the page and remain patient.
Aiken Promotions caution fans to beware of fraudulent and invalid tickets and websites. Fans are strongly advised NOT to purchase tickets via ANY secondary sellers or ANY unofficial source
Tickets for ED SHEERAN’S Irish Tour 2018 go on sale Saturday 8 July at 9.00am from:-
All Ticketmaster Outlets Nationwide
24hr Credit Card Bookings:-
0818 719300 (ROI)
0844 277 4455 (NI)
Book on line www.ticketmaster.ie
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