Agnew Volkswagen is celebrating after winning ‘Dealer of the Year’ title in the annual National Motability Scheme Dealer Awards.
This award recognises the Agnew Group’s continued support for the Motability Scheme and its outstanding customer service. Agnew Volkswagen won the largest category which requires the dealership to supply over 200 vehicles per year through the scheme.
The Motability Scheme Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the nationwide car dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, and assessments are made via customer feedback and reviews of the Motability Scheme performance.
Donna Wilson, Motability Regional Manager said, “The annual awards provide a great way for us to thank dealers for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same. As the ‘face’ of the Motability Scheme, their continued support is extremely important to us. We want to congratulate Agnew Volkswagen on the great service they are providing for Motability customers.”
Sydney Pentland, Managing Director, Agnew Volkswagen, said: “The Motability Scheme is renowned for its high standards and here at Agnew Volkswagen, we are honoured to be recognised for our work in partnership with the scheme. We are incredibly proud to win this Motability Dealer Award and look forward to continuing our award-winning approach to business and customer service in the coming year.”
This most recent award is in addition to Agnew Volkswagen winning three dealership awards at the Volkswagen Retailer One Business Awards. There are 193 UK Volkswagen dealerships and Agnew Volkswagen were awarded top spot in the ‘New Car Department in the UK’, and in the ‘Used Car Department in the UK’ categories. They were just pipped at the post, coming in second in the ‘Fleet Sales Department’ category.
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