A Quick Rundown on the Duties and Responsibilities of a Medical Assistant

It’s most likely that it’s the first time some of you are hearing about a medical assistant. If not, then there are higher chances that you don’t know what a medical assistant does in a hospital, right? And if you’re looking to get started in a career as a medical assistant, well, you might as well count it as your lucky day! Here, you’ll learn the various roles and responsibilities of a medical assistant.

Medical assistants play a major if not a vital role in the healthcare system. They are the links between patients and other professionals in healthcare facilities. They are responsible for smooth and efficient operations and they also work tirelessly day and night to ensure that patients receive the best healthcare services. They have a multifaceted role in ensuring the success of practicing physicians and doctors. 

Without further delay, here’s a quick rundown on the duties and responsibilities of a medical assistant.

1. Administrative Duties and Responsibilities

The duties of medical assistants will be dependent on the institutions they work for. Generally, this will depend on the traffic of patients the institution receives in a day. They’ll report directly to physicians, practice admins, and clinical coordinators. Although roles may vary, there is only one way that can assure an effective medical assistant, and that is through proper training. As the article from https://medassisting.org/medical-assistant-duties/ explains, a career as a medical assistant requires that you enroll in a training program where you’ll be taught various skills and once you’re certified, performing your duties will be an even easier undertaking. However, it’s not a career for the faint-hearted because most of the time, you’ll be exposed to various risk factors and in addition to this, provide care to critically ill patients. But the training program will help to prepare you for all this. Now, among the administrative duties a medical assistant is involved in includes:

  • Welcoming and greeting patients
  • Answering phone calls, patient emails, and texts
  • Scheduling appointments
  • Filing lab test reports and results
  • Updating patient information

2. Clinical Duties

Medical assistants are also vital in preparing patients for surgical procedures, recording a patient’s vital signs at the triage center or when admitted in a ward, assisting physicians with minor healthcare procedures such as dressing injuries, and in submitting patient prescriptions to the pharmacy. As you can see, these duties are vitally important in preparing medical assistants for bigger roles in the healthcare system.


As a medical assistant, you’ll be required to maintain high levels of discretion when it comes to preserving private patient information. In your career, you’ll come across patients who’ll want to confide in you their private health information and it’s your responsibility to honor your Hippocratic Oath. 

3. Counseling


Medical assistants have a responsibility to help and counsel patients who may seem troubled by various medical procedures such as surgeries. This is to instill confidence in patients who may have over time lost faith with various medical procedures and medical facilities. It’s, therefore, your part to convey hope when consulting with patients.  

4. Other Duties

As a medical assistant, you’ll need to be flexible and versatile because your duties are not only confirmed in administrative and clinical roles but also in other areas of medical practice. As it turns out, you may be required to provide assistance to a practicing dentist, an optometrist, physical therapists, or other specialists when need be. You should then focus on expanding your knowledge in various fields of medicine. Fortunately, you can learn all this while on the job.

Skills and Proficiencies Needed In Medical Assistant Jobs

medical assistant

Medical assistants should maintain high levels of professionalism in their careers. In addition to this, they also need to have great communication skills in their respective areas of work. Below are the skills and proficiencies needed in medical assistant jobs. They include:

  • Great customer service skills
  • Inventory management
  • Maintenance of health various equipment
  • Documentation skills
  • Teamwork
  • Procedural skills

Additionally, medical assistants need to be patient-oriented in their work and showing a great sense of dependability and confidentiality. You can always learn some of these skills while in training but most are not learned, they are inborn!

As you can see, medical assistants are in the frontline of both primary and secondary care. Patients are always impressed by great services and will want to see you the next time they visit your area of work. While you might not be a doctor, your duties and responsibilities speak volumes of your importance in the healthcare system. Taking pride in what you do and doing it to the best of your abilities is not only a requirement but a moral responsibility.

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