Award Celebrations (3)

Belfast’s Merchant Hotel is celebrating once again, adding a duo of new Awards to its burgeoning trophy cabinet.

The Great Room Restaurant recently won the highly coveted Best Customer Service Award in Ulster at the Irish Restaurant Awards, whilst Lucy McConville from Berts Jazz Bar clinched the title of Best Late Night Venue Manager at the Institute of Hospitality’s Janus Awards.

The hotel’s front of house team were also narrowly pipped to the post at the recent NI Receptionist of the Year Awards, finishing in second place. The accolades keep stacking up for the 5-star property, which celebrated its 10th anniversary in April 2016; it’s estimated to total number of Awards won by The Merchant is now close to 100.

Pictured: Lucy McConville, general manager, Berts Jazz Bar (front); Mauro Zanza, Great Room Manager and Marco Morro, Food & Beverage Manager, The Great Room Restaurant celebrate The Merchant Hotel’s recent success.

Award Celebrations (2)